How can we help?

We ship to 28 countries including the United States, Canada, United Kingdom, Australia, and most of Europe and Asia. Full list on our Shipping Policy page.

Orders are dispatched within 1–2 business days. After dispatch, delivery typically takes 5–9 business days to the US, Canada and UK, 5–10 days to Western Europe, and 7–14 days to Australia, Asia and the Middle East.

Standard shipping is $4.95. Orders over $70 ship free.

You'll receive a confirmation email with a tracking link as soon as your order ships. If tracking hasn't updated in 7+ business days, email hi@bomha.com and we'll investigate.

Every order is covered by our 60-day money-back guarantee. If you're not happy for any reason, contact us within 60 days of delivery for a full refund. You may keep the product — we don't require returns for guarantee claims.

Email hi@bomha.com with your order number and the email you used at checkout. Tell us briefly what went wrong and we'll reply within 1–2 business days.

Email hi@bomha.com within 14 days of delivery with a photo of the item and packaging. We'll replace it or refund you in full at no cost to you.

No. Bomha products are cruelty-free and never tested on animals.

Results vary between individuals. Most customers begin to notice improvements within 2–4 weeks of consistent daily use. For best results, follow the recommended usage instructions on your product.

Our products are formulated to be gentle, but we always recommend reading the ingredient list and performing a patch test before first use if you have sensitive skin or known allergies.

Subscribe & Save gives you a discount on every order, delivered automatically each month. There's no minimum commitment, no contract, and no cancellation fee. You can cancel, pause, or change your subscription at any time.

You can cancel anytime using the subscription management link in any of your subscription emails, or by emailing hi@bomha.com from the address you ordered with. Cancellation takes effect immediately and stops all future charges.

We dispatch quickly, so please email hi@bomha.com as soon as possible if you need to change or cancel. Once shipped, the order can't be cancelled but is still covered by our 60-day guarantee.

Email hi@bomha.com. We respond within one business day, Monday to Friday. Please include your order number for order-related questions.

No, you can check out as a guest. Creating an account lets you view your order history and manage subscriptions more easily.

Yes. All payments are processed by PCI-compliant payment providers. We never see or store your full card number. Our checkout is secured with industry-standard encryption.